Terms of service

Introduction

Welcome to www.souloxi.com ("Website"), operated by Souloxi ("Company," "we," "us," or "our"). By accessing or using our Website, you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. If you do not agree with any of these Terms, please do not use this Website.

Souloxi is a brand that sells health supplements designed to enhance well-being. Our products are intended for general health support and are not intended to diagnose, treat, cure, or prevent any disease.

2. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to purchase products from this Website. By placing an order, you confirm that you meet these age requirements. It is your responsibility to ensure that purchasing and consuming our products is legal in your location.

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free.

3.2 Pricing and Availability

All prices are listed in USD unless otherwise stated. Prices and availability of products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

3.3 Health Disclaimer

Our products are health supplements intended to support overall wellness. They are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Please consult with a healthcare professional before starting any supplement regimen, especially if you have underlying medical conditions, are pregnant, or are nursing.

4. Ordering and Payment

4.1 Order Process

By placing an order on our Website, you agree to purchase the product(s) listed in your order at the stated price. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason.

4.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as specified on our Website. Payments are securely processed through third-party payment gateways.

4.3 Billing Information Security

Your billing information is processed securely. We do not store payment details on our servers. Please refer to our Privacy Policy for more information.

5. Shipping and Delivery

5.1 Shipping Options

We offer various shipping options, including standard and expedited delivery. Shipping fees and estimated delivery times are calculated at checkout.

5.2 International Shipping

International shipping is available to select countries. Please be aware of your country’s import regulations, customs duties, and taxes, which are the responsibility of the buyer.

5.3 Delivery Timelines and Delays

While we strive to meet estimated delivery times, we are not responsible for delays due to customs clearance, courier issues, or other circumstances beyond our control.

6. Returns and Refunds

6.1 Return Policy

We accept returns of unopened and unused products within 30 days of purchase. To initiate a return, please contact our customer service team. The customer is responsible for return shipping costs.

6.2 Defective or Damaged Items

If you receive a defective or damaged item, please notify us within 7 days of delivery. We will provide a replacement or issue a refund at our discretion.

6.3 Refunds

Refunds will be processed to the original payment method once the returned product is received and inspected. Please allow up to 14 days for the refund to appear on your statement.

7. User Responsibilities

7.1 Account Security

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

7.2 Accuracy of Information

You agree to provide accurate and complete information when creating an account, placing an order, or contacting us.

7.3 Prohibited Uses

You agree not to:

  • Use the Website for any unlawful purpose.
  • Violate any international, federal, provincial, or state regulations.
  • Transmit any malicious code or viruses.
  • Interfere with the security features of the Website.

8. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Souloxi and is protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Souloxi shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use the Website.
  • Any errors or omissions in the content of the Website.
  • The use of products purchased from the Website, including health-related issues.
  • Third-party links or resources accessed through the Website.

10. Indemnification

You agree to indemnify and hold Souloxi, its affiliates, and employees harmless from any claims, damages, or demands, including reasonable legal fees, made by any third party due to or arising out of your use of the Website, violation of these Terms, or infringement of any rights of another.

11. Privacy Policy Reference

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Modification of Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page, with the "Last Updated" date at the top of the Terms. Your continued use of the Website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Delaware.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@souloxi.com
Mailing Address:
Souloxi
1317 Edgewater Dr
Suite 391
Orlando, FL 32804

15. Acceptance of Terms

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.